All fixed, I'm pleased to report.On the phone, Caryl and I established that it was indeed a long extension (in a hidden file) which was causing the problem.
I set up a
Flower Genie 4 program update. Caryl used the
Check for updates program to initiate the download and continued to install.
When the updated program was run, another error occurred.
Examining the system error report (which is easily reportable using the new feature in the Error Log program) I found that the problem appeared to be a long file name.
On the phone again, Caryl confirmed that one of her files had a very long name.
Flower Genie 4 allowed a maximum of 100 characters as a file name. It was a guess when designing
Flower Genie 4 and I thought it was more than enough
![Cheesy :D](http://www.flowergenie.co.uk/ideas/forum/Smileys/classic/cheesy.gif)
I did another program update (to program
Plants and Gardens - GA037).
The program now generates a message if a file name length is greater than 100 and advises the user to rename the file if it is to be used in
Flower Genie 4.
It skips that file, allowing the user to select the remainder of the files in the selected folder.
The program also generates a message if a file extension is greater than 10 and again skips files of that type, as I don't think they are images or videos.
My advice: In the unlikely event that files with extensions greater than 10 are a) found
![Shocked :o](http://www.flowergenie.co.uk/ideas/forum/Smileys/classic/shocked.gif)
or b) mixed up in the same folder as some of your jpg's etc, move problematic files into another folder (or create a new folder and move your images).