The Ideas Genie Community Forum

Bank Genie => General discussion => Topic started by: ContraOboe on May 17, 2014, 01:30:13 PM

Title: Need to download again
Post by: ContraOboe on May 17, 2014, 01:30:13 PM

Hi George
My PC has been upgraded from Xp to Win7 and I want to reinstall BGP but find I shall have to pay again. I still have my registration code. Could you email me a link to the software at the email address you have on file which will be one of col**the********@yahoo.co.uk or ma*******sic@virginmedia.com if it isn't let me know on here

PS the one I registered with on this forum will do too.

Thank you!

Title: Re: Need to download again
Post by: ideasguy on May 17, 2014, 10:03:01 PM

Hi Colin
You don't have to pay again.
I'll send you an email and we will have you on the rails again soon.

Title: Re: Need to download again
Post by: Christopher Crone on June 27, 2014, 11:48:23 AM

Good Morning George,

My lap top has had to go and receive some repair after I messed up some of the drivers so I have loaded up my Bank genie Pro onto my XP PC. I have back up files on a flash drive but see that my License number is only valid for my lap top. Are there any solutions for me. ? It might be 10 days until my lap top is useable.

Title: Re: Need to download again
Post by: ideasguy on June 27, 2014, 11:50:50 PM

I'll send you an email and explain the options Christopher.

Title: Re: Need to download again
Post by: Christopher Crone on June 28, 2014, 11:59:11 AM

I just need to say what excellent service George has provided for me since I managed to mess up my laptop and send it for repair. Within 24 hours my BGP4 is up and ruuning on an old temporary computer. I'm not sure Microsoft would have been so sympathetic or trusting. Many thanks.

Title: Re: Need to download again
Post by: ideasguy on June 28, 2014, 02:29:55 PM

There might have been an improvement on 24 hrs if it wasn't prime gardening time and the World cup was not in full flow :D
Thank you for your comments Christopher!