Ideas Genie Pro > Backups and Restores

Installing to New Computer and moving database from old to new machine

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Djem:
Just checking back in on this thread.  I've done the reinstall ( a few months later then I desired, but life on the road interfered) and need a license reset.

I've sent a couple of emails requesting such  but haven't seen a response (I've been keeping an eye in my junk mail).  Hopefully it is just a bad email addy and everyone is hail and hardy.

Please let me know what email address to use for the request.  Thank you!

ideasguy:
Hi Julie

I've checked my records (I keep all email correspondence) and cannot find even one email from you, Julie, so I'm rather worried to say the least :o

Ive sent you an email a few minutes ago.
Please reply to establish communications, and I'll get you up and running today.

Djem:
Received your email and just responded to it.  It is the same address I have been using.  Hopefully you receive the response.

ideasguy:
Hi Julie

Its now 15:40, two hours or so since you replied here on the forum.
I haven't received your email, and its not in my junk mail. 

Meantime, I have reset your licence a few minutes ago, so you can go ahead and re-register.
Please post a message here when you get up and running again.

Djem:
Thank you, the registration has completed.

I too am concerned you haven't received the emails.  They show as sent and I received no errors. 

Let me know if you would like to do further testing.

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