Author Topic: How do I register Bank Genie Pro?  (Read 3124 times)

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Offline PeterJ

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How do I register Bank Genie Pro?
« on: March 10, 2012, 04:56:27 PM »
After running the register program I get error about InternetExplorer. Application not found. I'm using Firefox and have always on broadband. Not a good start. Never had this problem before...
Can someone help please.

Online ideasguy

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Re: How do I register Bank Genie Pro?
« Reply #1 on: March 10, 2012, 07:10:51 PM »
You may contact me directly for support, Peter.
I will reply to this by email.

Online ideasguy

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Re: How do I register Bank Genie Pro?
« Reply #2 on: March 13, 2012, 09:32:54 PM »
We learn something every day - well, I do  ::)

I sent an email to Peter asking if he had Internet Explorer on his computer.
Peter phoned and we had a good chat :)
He confirmed that he did not have IE on his computer, so we concluded that was the reason for the registration problem.  The registration program creates an instance of IE for the registration process, and when not installed, the system moaned saying Application not found.
Peter kindly offered to install IE so he could register, and uninstall after the job was done.
I had an alternative. I asked would he like to be the first to try out the Register by Email feature for Bank Genie Pro (that feature is provided with all my software).
I tested it on my side and had to do an amendment to the registration program (its posted on the Program Updates page)
We went through the process today, and I'm now waiting for a result from Peter.
Stay tuned...

Offline PeterJ

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Re: How do I register Bank Genie Pro?
« Reply #3 on: March 13, 2012, 09:48:44 PM »
All is well now. Thank you for the support. First class George.  Regards

Online ideasguy

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Re: How do I register Bank Genie Pro?
« Reply #4 on: March 13, 2012, 10:20:19 PM »
Excellent! Thanks for putting that feature to the test Peter.

Try another thing please.
What happens when you click a User Guide link?
They are at the bottom of screens which may need explanation of some of the less obvious features.
I'm wondering if it opens your default browser to show the on-line User Guide.
What do you have for your default browser?