The Ideas Genie Community Forum

General Category => General Discussion => Topic started by: ideasguy on February 10, 2014, 09:46:07 AM

Title: Connecting to the forum
Post by: ideasguy on February 10, 2014, 09:46:07 AM

Has anyone had difficulty connecting to the forum earlier this morning?

Yesterday?

Title: Re: Connecting to the forum
Post by: barryl on February 10, 2014, 09:57:49 AM

yes. I got a strange error message.

Title: Re: Connecting to the forum
Post by: ideasguy on February 10, 2014, 10:08:41 AM

Was that today Barry? Approx what time?

Title: Re: Connecting to the forum
Post by: Palustris on February 10, 2014, 10:21:18 AM

9.00 am but another site using SMF was ok.

Title: Re: Connecting to the forum
Post by: ideasguy on February 10, 2014, 10:35:25 AM

Thanks Eric and Barry.
I was able to surf and connect to other websites, so it wasn't my Broadband.

I was unable to connect to any of my websites (e.g. Bank Genie, Ideas Genie etc) so I now conclude it was indeed the provider.
I reported the 2 problems at 9:32 am and a second one at 9:39 to report that 2 more of our sites were also down.
A few minutes later connections were OK.
Course by the time I have reported and they investigate, its all up and running again and they tell me all is OK.

To keep an eye on this for the next few days, I would appreciate an email if you have connection problems.

Title: Re: Connecting to the forum
Post by: ideasguy on February 10, 2014, 11:00:36 AM

The problem was indeed with my hosting provider.
Heres their reply:

Quote

Thank you for emailing Easily.
 
We do apologise as we did experience issues with the web hosting, our system engineers have now fixed the issue. Thank you for your patience.
 
If you need any further assistance do let us know.