The Ideas Genie Community Forum
Bank Genie => Whats new => Topic started by: Mary C on December 28, 2019, 03:16:12 PM
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Hi,
I thought I could easily apply the latest updates over the Christmas holidays but....
I am having difficulty with the instructions to update Bank Genie 6. There is no "Check for Updates" under the Help tab or "Menu Version". Are these programs missing from my installation? I have not applied any updates since installing Bank Genie 6 in Feb 2018. We are limited users and have been very happy with the product and must admit to having let things run on.
I have been to the Support website but cannot see a way forward.
Your help would be much appreciated.
Regards
Mary C
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In a phone call to help, we discovered that the Bank Genie (http://www.bankgenie.net) menu at the top of the screen was missing.
Once we fixed that, Mary was able to find and run the Check for Updates program.
There were a number of updates required and I left Mary to download and install from the list and then to post a message here when she had managed to get her installation up to date with all updates applied..
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Hi, Thanks for your guidance. Having sorted out the screen display and got the Menu tab visible I was able to apply the updates on the 29th and all seams to be OK. Looked at some transactions, Net Worth and refreshed the euro currency successfully.
However, I tried to do a backup and got an
Integrity error screen BS000S05 "Live data file integrity check result"
"live data problem file listing"
SECRTS file does not exist.
I have tried to do the backup to a new file but that did not make any difference.
I did a backup on the 28th in anticipation of the update.
Please advise.
Regards
Mary C
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Hi Mary
RE: SECRTS file does not exist
If you have finished downloading all the updates, then under the File tab, please run the program Special-BS912.
That program will create any new files which have been introduced since you first installed the Bank Genie (http://www.bankgenie.net) software.
SECRTS is one of a few new files related to the new Investments program which is now part of Bank Genie Pro 6 (http://www.bankgenie.net)
These files were not introduced at the time you first purchased Bank Genie Pro 6 (back in Feb 2018).
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No news is good news I guess. All is well with the system now.
Belated New Year greetings
Regards
Mary C
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That is very good news Mary ;D
Good health to you and yours to enjoy 2020.