Author Topic: Another catastrophe!  (Read 1600 times)

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Online ideasguy

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Another catastrophe!
« on: January 17, 2021, 07:31:36 PM »
Once again (at time of posting this message) the Bank Genie website is offline.

Try clicking the link above to see if it has been fixed.

This time its to do with security.
When you visit a website you will see either a padlock (a secure website) or Not secure just before the the URL address in the address bar.

I went though the (challenging!) process of changing the Bank Genie website to "Secure".
The certificate was for one year.
About a week before expiry, I paid again for the certificate and applied it on my host server. A message came up to say that the provider would change the status within 48 hrs so I could complete the process.
That didn't happen.

As a result, the certificate expired.
In my ignorance, I assumed that the website would simply revert to Not secure.
Not so >:(
Instead when I tried to open the website it gave this message:
Quote
Your connection is not private
Attackers might be trying to steal your information from www.bankgenie.net (for example, passwords, messages, or credit cards). Learn more
NET::ERR_CERT_DATE_INVALID

and the website would not appear >:( >:(

Derek reported a problem that the program "Check for Updates" was not working.
That is also a result of the website failure.

I have reported the problem to my web hosting providers. Lets hope they can get the Bank Genie website working again quickly.



Offline barryl

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Re: Another catastrophe!
« Reply #1 on: January 18, 2021, 07:32:42 AM »
well, at least I can see this message!

Online ideasguy

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Re: Another catastrophe!
« Reply #2 on: January 18, 2021, 05:57:00 PM »
Until this is fixed:
Attempts to access the Bank Genie User Guide will give the same result.

Still waiting for a response from our Web Hosting Service provider.

Online ideasguy

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Re: Another catastrophe!
« Reply #3 on: January 20, 2021, 04:48:08 PM »
Its fixed!!!
In each of the following (1 and 2) should now show a padlock to the left of the URL address in your browser.

Please visit and confirm:
1.
Bank Genie Website

2.
Start (any version 6 installation) of Bank Genie on your computer.
Click on a User Guide link on any screen.

3.
With Bank Genie running, Under Help tab, click Program Updates.
It should now work normally again (does for me!)


Offline barryl

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Re: Another catastrophe!
« Reply #4 on: January 21, 2021, 02:27:46 PM »
works for me....