The Ideas Genie Community Forum

General Category => General Discussion => Topic started by: ideasguy on January 17, 2021, 07:31:36 PM

Title: Another catastrophe!
Post by: ideasguy on January 17, 2021, 07:31:36 PM
Once again (at time of posting this message) the Bank Genie (http://www.bankgenie.net) website is offline.

Try clicking the link above to see if it has been fixed.

This time its to do with security.
When you visit a website you will see either a padlock (a secure website) or Not secure just before the the URL address in the address bar.

I went though the (challenging!) process of changing the Bank Genie website to "Secure".
The certificate was for one year.
About a week before expiry, I paid again for the certificate and applied it on my host server. A message came up to say that the provider would change the status within 48 hrs so I could complete the process.
That didn't happen.

As a result, the certificate expired.
In my ignorance, I assumed that the website would simply revert to Not secure.
Not so >:(
Instead when I tried to open the website it gave this message:
Quote
Your connection is not private
Attackers might be trying to steal your information from www.bankgenie.net (for example, passwords, messages, or credit cards). Learn more
NET::ERR_CERT_DATE_INVALID

and the website would not appear >:( >:(

Derek reported a problem that the program "Check for Updates" was not working.
That is also a result of the website failure.

I have reported the problem to my web hosting providers. Lets hope they can get the Bank Genie website working again quickly.


Title: Re: Another catastrophe!
Post by: barryl on January 18, 2021, 07:32:42 AM
well, at least I can see this message!
Title: Re: Another catastrophe!
Post by: ideasguy on January 18, 2021, 05:57:00 PM
Until this is fixed:
Attempts to access the Bank Genie (http://www.bankgenie.net) User Guide will give the same result.

Still waiting for a response from our Web Hosting Service provider.
Title: Re: Another catastrophe!
Post by: ideasguy on January 20, 2021, 04:48:08 PM
Its fixed!!!
In each of the following (1 and 2) should now show a padlock to the left of the URL address in your browser.

Please visit and confirm:
1.
Bank Genie Website (http://www.bankgenie.net)

2.
Start (any version 6 installation) of Bank Genie (http://www.bankgenie.net) on your computer.
Click on a User Guide link on any screen.

3.
With Bank Genie (http://www.bankgenie.net) running, Under Help tab, click Program Updates.
It should now work normally again (does for me!)

Title: Re: Another catastrophe!
Post by: barryl on January 21, 2021, 02:27:46 PM
works for me....