The Ideas Genie Community Forum

Bank Genie => Whats new => Topic started by: Mary C on December 28, 2019, 03:16:12 PM

Title: Update release December 13th 2019
Post by: Mary C on December 28, 2019, 03:16:12 PM
Hi,
 I thought I could easily apply the latest updates over the Christmas holidays but....
 I am having difficulty with the instructions to update Bank Genie 6.  There is no "Check for Updates" under the Help tab or "Menu Version".  Are these programs missing from my installation?  I have not applied any updates since installing Bank Genie 6 in  Feb 2018. We are limited users and have been very happy with the product and must admit to having let things run on.
I have been to the Support website but cannot see a way forward.
Your help would be much appreciated.

Regards
Mary C
Title: Re: Update release December 13th 2019
Post by: ideasguy on December 28, 2019, 07:47:02 PM
In a phone call to help, we discovered that the Bank Genie (http://www.bankgenie.net) menu at the top of the screen was missing.
Once we fixed that, Mary was able to find and run the Check for Updates program.
There were a number of updates required and I left Mary to download and install from the list and then to post a message here when she had managed to get her installation up to date with all updates applied..
Title: Re: Update release December 13th 2019
Post by: Mary C on December 30, 2019, 11:32:15 AM
Hi, Thanks for your guidance. Having sorted out the screen display and got the Menu tab visible I was able to apply the updates on the 29th and all seams to be OK.  Looked at some transactions, Net Worth and refreshed the euro currency successfully.

However, I tried to do a backup and got an
Integrity error screen BS000S05  "Live data file integrity check result"
"live data problem file listing"
SECRTS file does not exist.

I have tried to do the backup to a new file but that did not make any difference.
I did a backup on the 28th in anticipation of the update.
Please advise.

Regards
Mary C
Title: Re: Update release December 13th 2019
Post by: ideasguy on December 31, 2019, 11:46:26 AM
Hi Mary

RE:
Quote
SECRTS file does not exist

If you have finished downloading all the updates, then under the File tab, please run the program Special-BS912.
That program will create any new files which have been introduced since you first installed the Bank Genie (http://www.bankgenie.net) software.

SECRTS is one of a few new files related to the new Investments program which is now part of Bank Genie Pro 6 (http://www.bankgenie.net)
These files were not introduced at the time you first purchased Bank Genie Pro 6 (back in Feb 2018).


Title: Re: Update release December 13th 2019
Post by: Mary C on January 09, 2020, 04:15:04 PM
No news is good news I guess.  All is well with the system now. 

Belated New Year greetings

Regards
Mary C
Title: Re: Update release December 13th 2019
Post by: ideasguy on January 10, 2020, 10:07:24 AM
That is very good news Mary ;D
Good health to you and yours to enjoy 2020.