Hello again, and welcome to the forum Eric.
I'm delighted you have joined us here.
By way of introduction, Eric is a Bank Genie user, and in our exchange of emails Eric tells me he only began using a computer when he retired in 1992. As you all well know, I'm full of admiration for our "champions" who have the bravery to tackle such a beast -having managed to get through their working days without them!
Eric and has been experiencing some problems with his computer, trying to reload software to XP.
If you wish to explain those problems here, Eric, perhaps someone can help. We have an active section on the forum for dealing with computer "issues"

I hope you enjoy it here Eric. Please feel free to chat about anything and everything!