Author Topic: Backup Problem  (Read 1708 times)

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Offline Mary C

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Backup Problem
« on: December 31, 2019, 11:44:40 AM »
Hi,
I'm starting a new topic as this may be a different issue following updating the BankGeniePro6.

I tried to do a backup post updating and got following screen when I pressed the Test & Continue button.

Integrity error screen BS000S05
"Live data file integrity check result"
"live data problem file listing"
SECRTS file does not exist.

I have tried to do the backup to a new file but that did not make any difference.
I did a backup on the 28th in anticipation of the update
I am reluctant to make any further entries to BankGenie until this is resolved.
Please advise.

Regards
Mary C

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Re: Backup Problem
« Reply #1 on: December 31, 2019, 11:49:26 AM »
Hi Mary

RE:
Quote
SECRTS file does not exist

If you have finished downloading all the updates, then under the File tab, please run the program Special-BS912.
That program will create any new files which have been introduced since you first installed the Bank Genie software.

SECRTS is one of a few new files related to the new Investments program which is now part of Bank Genie Pro 6
These files were not introduced at the time you first purchased Bank Genie Pro 6 (back in Feb 2018).


Offline Mary C

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Re: Backup Problem
« Reply #2 on: December 31, 2019, 12:02:09 PM »
Thank you George,  Having run the Special Program(under File tab) message "7 files were changed".  The backup worked successfully.

Happy New Year to All
Mary C