Author Topic: Email  (Read 2628 times)

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Offline ContraOboe

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Email
« on: March 16, 2017, 07:45:19 PM »
George
I emailed you recently but I wonder if you received it. It was about the message in this image.


Offline barryl

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Re: Email
« Reply #1 on: March 16, 2017, 09:38:41 PM »
I reported an instance of this effect (in Bank Genie Pro 5) some while back (October 2015!)

The circumstances seemed a bit mysterious : in that case in the middle of creating a transaction I clicked on the NEW box in the select category area) but then clicked on cancel to change my mind and this message popped up.

Online ideasguy

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Re: Email
« Reply #2 on: March 16, 2017, 10:32:05 PM »
My sincere apologies Colin.

You also reported:
Quote
Incidentally, when one exports an excel file, one column has a typo - - subcategry
I meant to fix that, then reply to say it was dealt with and explain about the message in that screenshot.
I will do that fix ASAP. Tomorrow is St Patricks day so it may be weekend :D

To answer your question regarding that message you sent in the screenshot.
In my programming, I use Temp table files (called Cursors).
These temporary files are programmatically created and deleted again after Bank Genie has used them.
That one has a .tmp file extension.
It is quite safe to click Yes to allow the program to Zap .tmp files.

Why did it happen?
As Barry has said, the circumstances are mysterious (and usually non-repetitive).
Barry has helped me during the development and debugging of Bank Genie Pro 4.
If I could recreate a reported problem, I could fix it.

If you can recreate that one, please let me know which program, which screen and which function you were using, then I'll try and recreate it. I may be able to prevent the message being displayed and allow Bank Genie to deal with it automatically.

« Last Edit: March 16, 2017, 10:37:34 PM by ideasguy »

Online ideasguy

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Re: Email
« Reply #3 on: March 18, 2017, 09:11:27 PM »
1.
Colin was able to recreate the problem "reliably"  :D and sent me an email with the steps.
I have now fixed it and published the program update.
You can download the Bank Genie program update here:
http://www.bankgenie.net/support/Program-Updates-Group1/program-updates-group1.html
The update is included in that Group download.
Choose the download to match your installation: Bank Genie Pro 4 or Bank Genie 4

2
RE: This:
Quote
Incidentally, when one exports an excel file, one column has a typo - subcategry
I'm restricted to 10 character field names so it wasn't actually a typo - it was as good as I could do with 10 characters.
.

Offline barryl

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Re: Email
« Reply #4 on: March 26, 2017, 10:52:13 PM »
can you please supply the same fix for BGP5?

Glad he could reproduce it; I was never able to!