IE8 Browser causing registration problems?

[Lyn and Malcolm]

Yes I could type and paste ok George.

Malcolm

[ideasguy]

Thats great Malcolm.
I'm puzzled by Tobys reply.
Ive sent him an email to double check, as its vitally important.
He replied withscreen shots.
Definitely IE8 and on XP.
Ive replied and asked if he can actually paste into the field, and can he type into the field.
 

[bossgard]

George wanted me to update my posting to this Topic:

I did answer his request by e-mail, by using the screenshots, as he has indicated

His next test question asked if I could actually PASTE something into the Paste field, I could not.

He asked if I could TYPE into the Paste field, I could not.

He answered me by saying that is exactly what he expected, and thanked me for doing the extra tests.

- Toby

[ideasguy]

Thanks Toby for doing those extra tests. The results are indeed as expected in your IE8 browser - cant paste, cant type.
The reason your Paste here field is white may be to do with your display settings.

Thanks to everyone for their support on this issue.
Its a real heartbreaker, but at least its now understood and there is a very easy alternative method for entering the file name i.e. using the Browse button.

[grumble]

Something else to point out is the fact that Vista by default hides System files and extensions for known file types. Reg.txt was buried in a System folder and unable to be located (until I woke up)!

[ideasguy]

Yes, Vista does some magic things!
The paste method obviates the need for such a frustrating search using Browse.

Thank you for posting this message. It will help others, as using Browse is the only alternative when IE 8 is installed on the user computer.
Unfortunately not everyone is so computer literate as you Ian, so I expect some calls for help.

[roiphil]

Yes, Vista does some magic things!
Unfortunately not everyone is so computer literate as you Ian, so I expect some calls for help.

Do we have someone that understands vista amongst us now, because as you may recall i had trouble seeing all of the text in my IG PRO software and it took a whie to figure out, with a lot of help from users of the forum, which i am etenally gratefull to 

[ideasguy]

From what I recall, that was to do with Vista themes?
It seemed to steam roller over the definitions mere mortal developers had put in place to provide coloured objects in their application.
Switching to Classic solved that. Is that correct?

[roiphil]

Classic correct

[ideasguy]

As a result of your "experience" I now steer away from coloured objects in my screens in new development work, and when I update screens.
They are plain boring grey, as that allows themes to work for users. Gotta go with the flow

[ColinS]

Had the same problem with IE8 and another problem caused by VISTA. When using the Browse button I could not find the txt file. This is because this file is designated as a hidden file and so you need to change the view options in VISTA to allow you to see the file. To do this you need to take the following steps:
Click Start
Click My Computer
Click Organize
Click Folder and Search Options
Click View tab
Ensure that button marked Show Hidden Files and Folders is on
You may also want to ensure that entry for hide extensions for known file types is not ticked

Hope this helps

[ideasguy]

Thanks for posting that valuable information Colin, and it was nice to chat to you yesterday.
I have to say, new customers have been very understanding in this matter - a huge relief.

I feel embarrassed, even though the problem is not of my making (mercifully).

I will use your step by step instructions in documentation. It will save me a lot of grief.
Most of the chat on the forum is Gardening related, but there will be lots of interest for you and other Bank Genie users soon.

[roiphil]

thanks for that colin, checked on mine and all is as you describe apart from

You may also want to ensure that entry for hide extensions for known file types is not ticked

which i can not see for looking in the list in the view tab

Phil

edited found it (hide extensions) lurking away in the list  could not see it for looking